Shipping

Australian Delivery Times and Costs
We LOVE our goodies and know that you will too, so we'll endeavour to have them in your hot little hands as soon as possible.

We offer FREE shipping on all orders over the purchase value of $65 in Australia.

We have a flat rate of $7.50 per order, anywhere in Australia.

Orders are shipped via Australia Post and customers will receive a tracking number which you can use to track the delivery progress of your order.

International Delivery Times and Costs
The majority of our orders are posted within 24 hours. Please allow up to 3 business days for your items to be picked, checked, packed and posted from our Sydney warehouse. 

We have a flat rate of $20.00 AUD per order, anywhere in the world.

Orders are shipped via Australia Post.

All additional taxes, duties and import costs are your responsibility and purchasing from our website accepts these terms and conditions.

Free Pick Up Shipping
Pick ups are available between 10-3pm Monday to Friday from our warehouse at:

1 G, 1-3 Endeavour Rd 
Caringbah, NSW 2229

Please send us an email at info@heybaby.net.au to arrange a pickup date and time after confirmation of your order to make sure we don't skip town.

Peak and Sale Periods
During peak sale periods, please understand this may may mean dispatch of your goodies up to 4 business days after your order has been placed.

Returns, Refunds and Exchanges
See our Returns Policy here.